Nazwa pracodawcy:
Competence Call Center member of TELUS International

Data dodania:
2024-04-15

Nr referencyjny:
8974678pra

Miejsce pracy:
Polska, Gdańsk
województwo: pomorskie

Kontakt:

Competence Call Center member of TELUS International

Sales Team Manager with Czech (m/f/d)

Opis stanowiska
Job description:


  • Managing day-to-day operations

  • Ensuring consistent quality and productivity

  • Coaching, shadowing and employee support

  • Support in process development

  • Conducting feedback and conversations with employees

  • Monitoring, reporting and analysis of KPIs relevant to the project



Wymagania
Requirements:


  • 3+ years of experience in customer service in sales/technical areas

  • Fluent knowledge of the Czech language and a very good command of the English language (written and spoken)

  • The ability to identify training needs and support program development

  • Excellent organizational skills and attention to detail

  • Experience in team management in the Call Center environment

  • Multitasking and prioritization


Oferujemy
We offer:


  • Possibility of cooperation with leading business partners

  • A committed and motivated team

  • Attractive salary 

  • Private medical healthcare

  • Medicover sport

  • Fully paid comprehensive product training and intensive training-on-the-job

  • Stable job and career development opportunities in our international company

  • Positive international working environment (Relax zones, PlayStation)

  • Highly motivated and dedicated team with flat hierarchies and informal culture

  • Employee referral bonuses and recognition programs


 


Join our team and apply now!


We conduct online interviews for all candidates.


*Please not only shortlisted candidates will be contacted.


Kontakt Aplikuj!


W zgłoszeniach prosimy o umieszczenie klauzuli o następującej treści: "Wyrażam zgodę na przetwarzanie moich danych osobowych dla potrzeb niezbędnych do realizacji procesu rekrutacji (zgodnie z Ustawą z dnia 10.05.2018 roku o Ochronie Danych Osobowych, Dz. U. 2018 r. poz. 1000)."