Nazwa pracodawcy:
Hays Poland

Data dodania:

Nr referencyjny:

Miejsce pracy:
Polska, Gdansk
województwo: pomorskie


Hays Poland

Agencja doradztwa personalnego HAYS Poland oferuje usługi w zakresie rekrutacji specjalistycznej. Cechą, która wyróżnia HAYS jest unikalny system rekrutacji w oparciu o podział na wyspecjalizowane dywizje obsługujące poszczególne sektory rynku pracy.

Product Support Representative

Opis stanowiska
Your next company

The company is a leading provider of business information services.
Their products range specialise mostly in software and information tools for specialists in the field of law, taxes, accounting and compliance coupled with the world's most global news service.
As a global company, they rely on a variety of cultures and thoughts to achieve their goals.

What do you need to succeed 

1-2 years of work-related experience

Fluent written and verbal communication skills in English

Comfortable with computer technology and learning new applications

Solid communication skills with ability to effectively respond to questions

Proficient with Microsoft Word, Excel, Outlook

Strong customer service & people skills

Problem solving & attention to detail

Work as part of a team & individually

Ability to work in a dynamic, fast-paced environment

Self-motivated, quick and intuitive learner

Prior call centre or customer service experience a plus

On your next position you will

Gather the appropriate Authorization and Authentication documentation for all validated users of the application

Follow documented procedures and utilize the internet, phone, email, and other subscription-based services to verify user information such as: physical address, appropriate licenses, employment status, etc

Prepare the final submission of verification evidence and submits to the supervisor

Follow-up with users and/or internal stakeholders

Perform revalidation procedures in line with SOC Audit

Perform account and user maintenance and modifications as directed

Perform support tasks associated with daily operations such as filing and copying

What's in it for you?

Casual and diverse office environment where colleagues come from over 30 countries

Competitive salary

Flexibility and home-office opportunities

Two additional days off for voluntary jobs

Wellbeing scheme including private healthcare, pension, Multisport card and more

High standards of ethics in the workplace

What should you do?
If this job offer is right for you, click "apply" and send us your CV!

Kontakt Aplikuj!

W zgłoszeniach prosimy o umieszczenie klauzuli o następującej treści: "Wyrażam zgodę na przetwarzanie moich danych osobowych dla potrzeb niezbędnych do realizacji procesu rekrutacji (zgodnie z Ustawą z dnia 10.05.2018 roku o Ochronie Danych Osobowych, Dz. U. 2018 r. poz. 1000)."