Nazwa pracodawcy:
Hays Poland

Data dodania:

Nr referencyjny:

Miejsce pracy:
Polska, Kraków


Hays Poland

Agencja doradztwa personalnego HAYS Poland oferuje usługi w zakresie rekrutacji specjalistycznej. Cechą, która wyróżnia HAYS jest unikalny system rekrutacji w oparciu o podział na wyspecjalizowane dywizje obsługujące poszczególne sektory rynku pracy.

Salesforce Consultant and 2nd Level Support

Opis stanowiska
Your new company
For our Client, one of the world leading suppliers of systems for economical sheet metal processing, we are currently looking for Salesforce Consultant and 2nd Level Support.

Your new role
• Responsible for consulting, conception, planning as well as participation in implementation of strategic and international projects in the CRM environment for the company in Sales and/or Service.
• Global 2nd Level Support for Salesforce including Mobile CRM and interfaces to various surrounding systems (SAP, CPQ, Jira Ticketing, SharePoint…)
• Customizing and running documentation
• Checking new requirements from departments (Business Analysis) as specialist to their feasibility and submits solution variants
• Continuous analysis of business processes with the goal of process optimization through the development of innovative solutions, including implementation by means of customizing
• Supervises, coordinates and monitors external CRM developers and activities
• Independent execution and implementation of projects and close cooperation with internal stakeholders as well as external service providers

What you'll need to succeed
• Higher degree (university) in business administration, and/or business informatics
• Minimum Salesforce Admin Certification ADM – 201, more certifications in the area of Field Service and Pardot would be beneficial
• 3-5 years of experience with Salesforce Sales Cloud, Service Cloud
• Experience in Field Service Lightning would be a plus
• Strong process knowledge in Sales and/or Service business area (Marketing as an asset)
• Understanding of interfaces and web services
• Process experience with integrated sub-systems (SAP ERP etc.)
• Fluent English is a must and German is a plus
• Customer-oriented
• Advisory mind-set
• Resilient and assertive
• Team-player
• Ability to explain technical aspects simply to the business
• Ability to translate business requirements into technical aspects
• Independent / Self-reliant

What you'll get in return
• Work in an international environment in newly established Centre of Excellence
• Interesting tasks, innovative and entrepreneurial opportunities with challenging goals
• Exciting national and international projects
• Team spirit - in a committed, high-performance and multicultural team
• Fantastic work atmosphere
• Transparent, dynamic and agile environment
• Modern workplace in a rapidly growing company
• Flexible working conditions
• Benefit package including LuxMed private healthcare, Multisport card, group insurance

What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.

Mandatory legal footer to be added at the bottom of job description

Hays Poland sp. z o.o. is an employment agency registered in a registry kept by Marshal of the Mazowieckie Voivodeship under the number 361.
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W zgłoszeniach prosimy o umieszczenie klauzuli o następującej treści: "Wyrażam zgodę na przetwarzanie moich danych osobowych dla potrzeb niezbędnych do realizacji procesu rekrutacji (zgodnie z Ustawą z dnia 10.05.2018 roku o Ochronie Danych Osobowych, Dz. U. 2018 r. poz. 1000)."