Nazwa pracodawcy:
LUFTHANSA GLOBAL BUSINESS SERVICES SP Z O O

Data dodania:
2024-02-12

Nr referencyjny:
8789257pra

Miejsce pracy:
Polska, Kraków
województwo: małopolskie

Kontakt:

LUFTHANSA GLOBAL BUSINESS SERVICES SP Z O O

Internship in IT Customer Service Support

Opis stanowiska
The Apprentice in IT Customer Service Support is responsible for supporting customers in access and technical issues and provides professional assistance.

Tasks:


  • Maintaining a positive, empathetic, and professional attitude toward customers at all times

  • Being a competent support regarding various applications, mainly from P2P and procurement area

  • Being open to changes in support range (diving deeper into specific applications)

  • Ensure customer satisfaction and provide professional customer support

  • Communicating and building a good relationship with our customers

  • Acknowledge and resolving customer requests

  • Cooperating with colleagues from team and other departments in order to provide the best service

  • All other duties assigned or delegated by supervisors


Wymagania
Requirements:


  • Your English is at min. B2 level, German - good to have

  • You are available 30 hours per week

  • You are ready to be a part of our great Customer Support team in Lufthansa

  • You are keen to learn new things

  • You have proactive, solution-oriented mindset and pay attention to details

  • You are able to work in the team as well as independent

  • You already know SAP or are willing to learn


* CV/Resume required


* Must possess permit to work in Poland


 


Oferujemy
Offer:


  • Flexible working hours from Monday till Friday

  • P2P applications (including SAP) and workflows training for beginners

  • Working with various applications and systems

  • The best team to work with

  • Working with Lufthansa colleagues from the whole world


Kontakt Aplikuj!


W zgłoszeniach prosimy o umieszczenie klauzuli o następującej treści: "Wyrażam zgodę na przetwarzanie moich danych osobowych dla potrzeb niezbędnych do realizacji procesu rekrutacji (zgodnie z Ustawą z dnia 10.05.2018 roku o Ochronie Danych Osobowych, Dz. U. 2018 r. poz. 1000)."