Nazwa pracodawcy:
Foundever

Data dodania:
2024-09-04

Nr referencyjny:
9247224pra

Miejsce pracy:
Polska, Warszawa
województwo: mazowieckie

Kontakt:

Foundever

Team Manager with French

Opis stanowiska
Specific Job Responsibilities



  • Proactively manages and is responsible for all Health and Safety issues for the team, ensuring a safe working environment for everyone.

  • Takes personal responsibility to understand and comply with all company and client security requirements and policies.

  • Ensures that all team members comply fully with the security policies and requirements of Sitel and its Clients, ensuring staff is given an appropriate level of knowledge/awareness to be able to comply with the policies within the context of their role and taking appropriate action when non-compliance is identified.



Wymagania

Qualifications



  • Language: Proficiency in French (native) and English (C1);

  • College degree or directly related work experience would be an asset; Minimum of 12 months working experience in customer service with prior leadership experience

  • Excellent knowledge of all MS office tools (Word, Excel, PowerPoint, Access, Outlook); Experience with Google applications practical usage (ability to work in multiple application environment).





Personal Skills



  • Strong interpersonal, coaching and leadership skills.

  • Strong verbal and written communication skills.

  • A pro-active attitude towards developing trust and professional rapport with employees and team members.

  • A can-do attitude with analytical and  problem solving skills.

  • Availability to work a flexible schedule, including weekends and holidays




Oferujemy

Working conditions



  • Employment type of contract;  

  • Basic salary + bonuses;   

  • Work in our new office in Warsaw





What else should you know?



  • Co-financing for glasses and holidays, employee referral program, vouchers for various occasions (Christmas, Children's Day, etc.);  

  • We offer private Medicover insurance;  

  • Multisport card available, as well as an internal Everbetter program to promote a healthy lifestyle; 

  • Professional development through training and cross-location cooperation at the international level. 





Company Overview


Foundever™ is a global leader in the customer experience (CX) industry. With 170,000 associates across the globe, we’re the team behind the best experiences for +750 of the world’s leading and digital-first brands. Our innovative CX solutions, technology and expertise are designed to support operational needs for our clients and deliver a seamless experience to customers in the moments that matter.




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W zgłoszeniach prosimy o umieszczenie klauzuli o następującej treści: "Wyrażam zgodę na przetwarzanie moich danych osobowych dla potrzeb niezbędnych do realizacji procesu rekrutacji (zgodnie z Ustawą z dnia 10.05.2018 roku o Ochronie Danych Osobowych, Dz. U. 2018 r. poz. 1000)."