Sales Team Manager with Russian (m/f/d)

Key responsibilities:

• Provide mentorship, guidance, and development support to your team.


• Lead the team through an exciting transition, building skills in sales, problem-solving, critical thinking, and technical expertise.


• Set team goals and work collaboratively on strategies to drive results.


• Identify actionable insights, suggest recommendations, and communicate effectively to influence team strategies.


• Oversee daily operations, ensuring consistent quality and productivity across all channels to maximize value for advertisers.


• Ensure performance meets the required service level metrics.


• Adapt swiftly to changes in workflows, procedures, and product features.

What we expect:

• 3+ years of experience in customer service, ideally in sales or technical areas.


• Fluency in Russian and strong proficiency in English (both written and spoken).


• Ability to identify training needs and contribute to program development.


• Strong organizational skills with exceptional attention to detail.


• Proven experience in team management within a call center environment.


• Ability to multitask and prioritize effectively.

What we offer:

• Collaboration with leading business partners.


• The opportunity to develop and co-create an exciting new project.


• Access to internal training and professional development opportunities.


• Clear career growth within an international company.


• A modern workspace in the prestigious Olivia Business Center.


• Complimentary fruit, beverages, and private medical care.


• Access to MultiSport, Multilife, and Multicafeteria programs.


• Allowance for the purchase of glasses.