Concentrix
Customer Supporter with Spanish
Opis stanowiska
Opis stanowiska
- providing a comprehensive service to Ryanair airline passengers
- assisting passengers via incoming calls/chat/e-mail
- providing general information
- supporting passengers with travel difficulties
- providing information on issues related to baggage, ticket reservations and flight rescheduling - anything that may happen during the trip
- solving passengers' day-to-day problems
- handling complaints and issues
Wymagania
Wymagania
- knowledge of Spanish - min. C1 level, English B1
- availability to work from our office
- communication skills and attitude towards working with people.
- high personal culture and customer orientation
- ability to use Windows operating system and MS Office
- start date - 2nd of December
- we do not require experience - we will teach you everything! :)
Oferujemy
Oferujemy
- salary based on a civil contract (35.71 PLN/hr)
- flexible working hours between 9:00 and 20:00 - you decide when and how many hours you would like to work!
- modern workplace in the heart of Szczecin or Katowice
- team-building events
- fully paid training to prepare you for direct contact with customers
- team leader support at every stage of cooperation
- coaching, mentoring to improve your qualifications
- internal promotion system - join us if your future goal is to become manager, trainer or quality coach
Kontakt
Aplikuj!
W zgłoszeniach prosimy o umieszczenie klauzuli o następującej treści: "Wyrażam zgodę na przetwarzanie moich danych osobowych dla potrzeb niezbędnych do realizacji procesu rekrutacji (zgodnie z Ustawą z dnia 10.05.2018 roku o Ochronie Danych Osobowych, Dz. U. 2018 r. poz. 1000)."