Nazwa pracodawcy:
Concentrix

Data dodania:
2024-11-13

Nr referencyjny:
9364552pra

Miejsce pracy:
Polska, Szczecin
województwo: zachodniopomorskie

Kontakt:

Concentrix

Customer Supporter with Italian

Opis stanowiska Opis stanowiska

  • providing a comprehensive service to Ryanair airline passengers

  • assisting passengers via incoming calls/chat/e-mail

  • providing general information

  • supporting passengers with travel difficulties

  • providing information on issues related to baggage, ticket reservations and flight rescheduling - anything that may happen during the trip

  • solving passengers' day-to-day problems

  • handling complaints and issues


Wymagania Wymagania

  • knowledge of Italian - min. C1 level, English B1

  • availability to work from our office

  • communication skills and attitude towards working with people.

  • high personal culture and customer orientation

  • ability to use Windows operating system and MS Office

  • start date - 2nd of December

  • we do not require experience - we will teach you everything! :)


Oferujemy Oferujemy

  • salary based on a civil contract (35.71 PLN/hr)

  • flexible working hours between 9:00 and 20:00 - you decide when and how many hours you would like to work!

  • modern workplace in the heart of Szczecin or Katowice

  • team-building events

  • fully paid training to prepare you for direct contact with customers

  • team leader support at every stage of cooperation

  • coaching, mentoring to improve your qualifications

  • internal promotion system - join us if your future goal is to become manager, trainer or quality coach


Kontakt Aplikuj!


W zgłoszeniach prosimy o umieszczenie klauzuli o następującej treści: "Wyrażam zgodę na przetwarzanie moich danych osobowych dla potrzeb niezbędnych do realizacji procesu rekrutacji (zgodnie z Ustawą z dnia 10.05.2018 roku o Ochronie Danych Osobowych, Dz. U. 2018 r. poz. 1000)."