Nazwa pracodawcy:
Foundever

Data dodania:
2025-01-21

Nr referencyjny:
9459322pra

Miejsce pracy:
Polska, Warszawa
województwo: mazowieckie

Kontakt:

Foundever

Customer Service Specialist with Czech and Slovak

Opis stanowiska




Location: Remote work, Poland area


 


Your daily tasks:

  • Providing the highest level of customer service;  

  • Answering incoming calls, mails, chat messages and meeting targets set by our client and management;  

  • Following company policies and procedures, ensuring quality;   

  • Performing daily tasks in an efficient and timely manner;   

  • Achieving quality goals for calls and customer satisfaction.






Wymagania

What do we expect from you?



  • Language: Fluent knowledge of both Czech and Slovak and good knowledge of English (B1);  

  • Experience: Good to have experience in customer service;

  • Technology: Knowledge of MS Office and developed computer skills;   

  • Personality: Motivated and enthusiastic, not scared of challenges. 


Advantages will be:



  • Ability to prioritize and plan;    

  • Independence AND ability to work with minimal supervision;  

  • Ability to solve problems;  

  • Attention to detail;     

  • Developed soft skills.


Oferujemy

Working conditions:



  • Type of contract you choose yourself (freelance contract for students below 26 years old and employment contract for employees above 26 years old);  

  • Basic salary + monthly bonuses;   

  • Work fully remotely from the comfort of your own home (Poland area only).


What else should you know?



  • Co-financing for glasses and holidays, employee referral program, vouchers for various occasions (Christmas, Children's Day, etc.);  

  • We offer private Medicover healthcare;  

  • Multisport card available, as well as an internal Everbetter program to promote a healthy lifestyle; 

  • Professional development through training and cross-location cooperation at the international level. 


 


Kontakt Aplikuj!


W zgłoszeniach prosimy o umieszczenie klauzuli o następującej treści: "Wyrażam zgodę na przetwarzanie moich danych osobowych dla potrzeb niezbędnych do realizacji procesu rekrutacji (zgodnie z Ustawą z dnia 10.05.2018 roku o Ochronie Danych Osobowych, Dz. U. 2018 r. poz. 1000)."