Nazwa pracodawcy:
Concentrix

Data dodania:
2025-03-05

Nr referencyjny:
9533629pra

Miejsce pracy:
Polska,
województwo: świętokrzyskie

Kontakt:

Concentrix

Customer Service Advisor with German

Opis stanowiska Opis stanowiska

  • Provide assistance via phone and email,

  • Deliver technical support, including internet speed tests, troubleshooting, and router installations,

  • Address contract and billing inquiries thoroughly and efficiently,

  • Handle and process customer complaints with empathy and professionalism,

  • Promote and sell additional products, such as mobile contracts, after resolving service issues.


Wymagania Wymagania

  • Service-oriented thinking with focus on customer experience

  • Fluency in German (min. C1 level)

  • Outstanding communication skills

  • Administrative and technical knowledge

  • Very good English or Polish verbal and written skill (min. B2 level)


Oferujemy Oferujemy

  • Equal opportunities for all, regardless of age, gender, and other factors. Everyone is held to the same standards of knowledge.

  • Embrace an international and diverse work environment that broadens your horizons.

  • Benefit from our investment in your growth through coaching and mentoring, enhancing your skills and potential.

  • Team-building events to foster a collaborative work environment.

  • Team leader support at every stage of cooperation.


Kontakt Aplikuj!


W zgłoszeniach prosimy o umieszczenie klauzuli o następującej treści: "Wyrażam zgodę na przetwarzanie moich danych osobowych dla potrzeb niezbędnych do realizacji procesu rekrutacji (zgodnie z Ustawą z dnia 10.05.2018 roku o Ochronie Danych Osobowych, Dz. U. 2018 r. poz. 1000)."