Klient portalu Praca.pl
Customer Service & Logistics Representative
Opis stanowiska
Opis stanowiska
- Prepare, check and enter data into the ERP/Financial system for operations including:
- Resolve customer inquiries and concerns promptly to ensure high levels of customer satisfaction and retention.
- Collaborate with cross-functional departments to meet customer needs and support efficient logistics operations.
- Plan and coordinate the transportation of goods to the customers.
- Maintain and control delivery schedules to ensure timely shipments.
- Communication with internal team members (Logistics Department in China) to ensure data accuracy.
- Track and prepare reports on order and shipments status for customers.
Wymagania
Wymagania
Education and Experience
- 3 –5 yrs of customer service or logistics experience.
- 1-3 yrs performing business transactions within an ERP system.
Skills & Competencies
- High level proficiency in using Excel to transform and model data.
- Strong written communication skills for creating clear process documents, reports, analysis, and presentations (English B1)..
- Strong organizational skills and the ability to work in a fast-paced and ever-changing environment
- Ability to manage and resolve customer issues professionally.
- Ability to use search screens within an ERP system to perform research.
- Ability to manage and resolve customer issues professionally.
Oferujemy
Oferujemy
- Private medical care
- MultiSport card
- Lunch card
Kontakt
Aplikuj!
W zgłoszeniach prosimy o umieszczenie klauzuli o następującej treści: "Wyrażam zgodę na przetwarzanie moich danych osobowych dla potrzeb niezbędnych do realizacji procesu rekrutacji (zgodnie z Ustawą z dnia 10.05.2018 roku o Ochronie Danych Osobowych, Dz. U. 2018 r. poz. 1000)."