Hays Poland
Agencja doradztwa personalnego HAYS Poland oferuje usługi w zakresie rekrutacji specjalistycznej. Cechą, która wyróżnia HAYS jest unikalny system rekrutacji w oparciu o podział na wyspecjalizowane dywizje obsługujące poszczególne sektory rynku pracy.
Customer OTC Specialist
Opis stanowiska
For our client, a multinational chemical company, we are looking for a motivated Customer OTC Specialist with strong communication and problem-solving skills to join the international team in Warsaw. This role supports business partners across Europe and ensures a smooth order‑to‑cash process.
Your responsibilities:
- Supporting customers along the whole OTC process
- Cooperating with various departments (sales, logistics, transport)
- Ensuring a proper level of documentation in the system and a document flow that goes in line with company and legal standards
- Monitoring the fulfilment of your customers' orders and reacting in case the customer satisfaction is at risk
- Providing excellent customer service to dedicated B2B customers
- Monitoring outstanding payments, following up with customers, and collaborate with finance teams to resolve payment issues
Our requirements:
- At least 1-3 years of relevant professional experience
- Experience with SAP ERP, particularly the Sales and Distribution (SD) module
- B2 level of German or French
- English - B2/C1
We offer: Private medical care at Lux Med (VIP package)
Meal subsidy
Public transportation allowance
Remote work allowance – 110 PLN
Possibility of workation – up to 3 weeks per year from any EU country
Hybrid work model – 3 days per week in the office
If this sounds interesting, we’d love to see your CV.
Hays Poland sp. z o.o. is an employment agency registered in a registry kept by Marshal of the Mazowieckie Voivodeship under the number 361.
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W zgłoszeniach prosimy o umieszczenie klauzuli o następującej treści: "Wyrażam zgodę na przetwarzanie moich danych osobowych dla potrzeb niezbędnych do realizacji procesu rekrutacji (zgodnie z Ustawą z dnia 10.05.2018 roku o Ochronie Danych Osobowych, Dz. U. 2018 r. poz. 1000)."