Customer Support Associate with Greek

In this role you will play a crucial role in delivering high-quality customer service through email, chat and phone channels to our high-profile clients, who specialize in internet-based searching and video-sharing platforms.

Your primary responsibilities will include resolving customer inquiries, troubleshooting issues, and ensuring customer satisfaction.

To excel in this role, you will need to demonstrate proactive problem-solving skills and continuously strive to meet and exceed performance targets.

• Provide high-quality online customer service via email, chat and phone.


• Deliver efficient troubleshooting and query resolution.


• Identify, qualify and overcome customer objections.


• Meet deadlines in a fast-paced environment.

• Fluency in written and spoken Greek.


• Intermediate level of written and verbal English.


• Available for a minimum of 130 hours per month.


• Experience in the call center or customer service industry.


• Excellent communication skills.


• Good analytical and organizational skills.


• High school diploma or equivalent.


• Experience or educational background in the online advertising or marketing field is a plus.

• Civil contract with the rate of PLN 47/hour.


• Hybrid work type - 2 days per week from office


• Schedule from Monday to Friday from between 8 AM and 6 PM.

• MyBenefit platform access (you can exchange points for a Multisport card, LuxMed healthcare or codes for other services such as shopping, travel, massage or food and many more).


• Cooperation in a friendly, innovative and multinational environment allowing you to improve your language and personal skills.


• Opportunity for development within the structures of our company.