Hays Poland
Agencja doradztwa personalnego HAYS Poland oferuje usługi w zakresie rekrutacji specjalistycznej. Cechą, która wyróżnia HAYS jest unikalny system rekrutacji w oparciu o podział na wyspecjalizowane dywizje obsługujące poszczególne sektory rynku pracy.
SAP C4C Functional Consultant (Sales Cloud / Service Cloud)
Opis stanowiska
Hays IT Contracting is a cooperation based on B2B rules. We connect IT specialists with the most interesting technology projects on the market. For our client, an international consulting and digital transformation partner delivering SAP-based solutions for enterprise organisations, we are currently looking for an expert for the role of SAP C4C Functional Consultant (Sales Cloud / Service Cloud).
Cooperation mode: 100% remote (EU only)
Compensation: 150-195 PLN/h net (+ VAT)
Start Date: ASAP
Cooperation: Until 31.12.2026 with a strong possibility of further project continuation dependent on business needs
Contract type: B2B, through Hays Poland
Language: English (min. B2), German (min. B1)
Project Overview
You will join an ongoing SAP CX support and enhancement initiative delivered for a client from the energy sector. The project has been running successfully for several months following the implementation of SAP Sales Cloud and Service Cloud solutions.
Due to an increased volume of incidents and change requests, the project team is expanding and looking for an experienced SAP C4C Functional Consultant who will support daily service delivery and continuous improvement activities. You will collaborate with experienced SAP CX specialists who are already familiar with the client's business processes and solution landscape, ensuring a smooth project onboarding.
Scope of Services:
- Handling support tickets related to SAP Sales Cloud and Service Cloud
- Analysing and resolving incidents within the SAP CX environment
- Managing and implementing change requests (CRs)
- Participating in project calls focused on ticket clarification and requirements analysis
- Cooperating with the existing delivery and support teams
- Contributing to the continuous improvement of SAP CX solutions
- Supporting efficient communication between business and technical stakeholders
Key Requirements:
- Proven experience as a SAP C4C / SAP CX Functional Consultant
- Strong expertise in SAP Sales Cloud and/or SAP Service Cloud
- Experience within AMS / Application Support and maintenance environments
- At least 2 years of experience in support, enhancement, or maintenance projects
- Ability to independently analyse and resolve assigned tickets
- German language skills at B1 level or higher, english language skills at B2 level or higher
- Residence within the European Union and authorisation to provide services from the country of residence
- Minimum 3 years of professional experience in SAP-related projects
Nice to Have:- Experience with both Sales Cloud V2 and Service Cloud V2
- Background in international project environments
- Experience in energy or utilities sector initiatives
- Exposure to SAP CX transformation and optimisation projects
What We Offer:
- A quick competency assessment process
- Standard benefits including preferential rates for LuxMed, Multisport and life insurance packages
- The chance for long-term cooperation on projects for top players across numerous sectors
- Opportunities for future assignments with other leading clients through Hays
- Fully remote collaboration model within the EU
- Opportunity to work with experienced SAP CX professionals in an established project environment
What Will the Competency Matching Process Look Like?
- Your CV will be reviewed by a Hays representative
- A short introductory call with a Hays recruiter to discuss the project and your experience
- One or two online project meetings with client stakeholders involved in the assessment of competencies
- Final decision regarding further cooperation within the project
- Project onboarding and start of service delivery
Hays Poland sp. z o.o. is an employment agency registered in a registry kept by Marshal of the Mazowieckie Voivodeship under the number 361.
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W zgłoszeniach prosimy o umieszczenie klauzuli o następującej treści: "Wyrażam zgodę na przetwarzanie moich danych osobowych dla potrzeb niezbędnych do realizacji procesu rekrutacji (zgodnie z Ustawą z dnia 10.05.2018 roku o Ochronie Danych Osobowych, Dz. U. 2018 r. poz. 1000)."